COLUMBIA, S.C. — What to Do if Your SNAP Benefits Are Stolen
Have you ever had a moment where you thought, “Oh no, not again!” when it comes to your finances? Well, if you’re a resident of Columbia, South Carolina, and you rely on SNAP benefits, the state Department of Social Services (DSS) has some important information for you, especially in light of some recent cases of fraud.
What’s Happening?
Recently, the DSS has identified a small number of cases where SNAP benefits have been stolen through sneaky methods like card skimming and cloning. It’s a scary thought, but the good news is that, under the Consolidated Appropriations Act of 2023, there are new rules in place to help those affected. This legislation has opened a door for state officials to replace stolen SNAP benefits using federal funds, but act fast as this option will expire at the end of September!
How to Get Help
So, what should you do if you find yourself in this unfortunate situation? First things first, if your benefits have been taken, head over to the DSS website to check if you qualify for replacement benefits. It’s really that simple! If you’re still feeling lost, don’t hesitate to reach out to the DSS. They have set up a 24-hour toll-free line for just this reason. You can dial 1-800-554-5268 to cancel your card immediately!
For those of you who have lost your SNAP benefits, don’t forget that you’ll need to order a new Electronic Benefits Transfer (EBT) card. The DSS will make sure to verify your information before sending out a replacement. Just a heads up: “As long as a SNAP household had their EBT card replaced after their benefits were reported stolen, we will not issue another new EBT card,” the agency mentioned. Clear and concise!
Protecting Yourself
Now, we all know that prevention is better than cure. DSS has teamed up with the Federal Trade Commission to provide some simple tips on how to keep your SNAP benefits safe from potential thieves. Here’s what you can do:
- Inspect Card Readers: Pay close attention to any flaws in card readers, such as loose or wobbly parts. If you see anything unusual, let a store manager know and avoid using that device.
- Change Your PIN Regularly: It might sound like a chore, but changing your PIN often—ideally once a month—can help you protect your hard-earned benefits.
- Avoid Phishing Scams: Be wary of anyone asking for your PIN or card number. State agencies and EBT processors will not reach out to you via call or text for these details. If someone does, they’re probably trying to scam you!
- Monitor Your Account: Regularly check your accounts for any unauthorized transactions. If you spot something suspicious, change your PIN right away and get in touch with your local SNAP office.
Wrapping It Up
So there you have it, folks! Being vigilant about your SNAP benefits can help you avoid unnecessary headaches down the line. Remember, stay informed, take quick action if your benefits are stolen, and follow the tips to keep your information secure. You deserve to enjoy peace of mind knowing your benefits are safe!
