Power Restored to 1.35 Million Customers in the Carolinas Following Storm Helene’s Havoc

Restored power lines

Power Restored to 1.35 Million Customers in Carolinas Following Destructive Impact of Helene

The effects of the devastating storm Helene have been profound in the Carolinas, but a ray of hope shines as Duke Energy announced that power has been restored to 1.35 million customers. The storm has caused unprecedented havoc, especially in the areas in Upstate South Carolina and the regions nestled in the Western North Carolina mountains.

Tireless Effort to Rebuild the Grid

Duke Energy workers, braving challenging conditions, are continuing to access the damage and are actively engaged in the refurbishment of the power grid. Thanks to their tireless efforts, power has started to be restored in many parts of the Carolinas, helping the residents to begin the path to normalcy under the shadow of the aftermath of Helene.

Their work majorly involves clearing debris, opening roadways, removing broken poles and downed power lines, and beginning repairs on the power grid. Most of this damaged infrastructure lies in the South Carolina Upstate and North Carolina mountains.

Current Power Status

As of the last update, the number of customer outages restored by Duke Energy stands at nearly 442,000 in South Carolina, and more than 910,000 in North Carolina. However, the storm’s impact is still palpable as about 443,000 in South Carolina Upstate and about 346,000 customers in the mountainous region of North Carolina are without power. These regions are the hardest hit, and ongoing damage assessment and recovery efforts are expected to restore power to the majority of these areas by the end of the week.

Lake Levels Receding, Adding Relief to the Situation

Beyond the electrical crisis, the Catawba-Wateree River Basin has also seen a dramatic rise in lake levels, compounding the distress caused by Helene. Nevertheless, residents in the vicinity can finally breathe a sigh of relief as the river levels have started declining gradually and are projected to continue doing so in the coming days. The real-time data and status of lake levels can be found by visiting the Duke Energy website or by calling the related helpline.

Duke Energy: A Leader in Power Restoration

The hard work and dedication of Duke Energy (NYSE: DUK) need to be commended. Besides dealing with this calamitous event, the company is also spearheading an ambitious transition to achieve net-zero methane emissions by 2030, and completely reduce carbon emissions from its electricity generation by 2050. Duke Energy is diligently working towards providing a sustainable and reliable power environment to its eight million customers spread across North Carolina, South Carolina, Florida, Indiana, Ohio, and Kentucky.

Arrangements like outage maps, outage alerts, and grid infrastructure safety guidelines have been made available to ensure information regarding the power situation is easily accessible to the affected parties.

Despite the storm’s catastrophic impact, the combined efforts of Duke Energy, local and state government workers, and countless others have ignited hope that the Carolinas will recover and rebuild stronger than ever.


Power Restored to 1.35 Million Customers in the Carolinas Following Storm Helene's Havoc

HERE Irmo
Author: HERE Irmo

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