Columbia Warns Residents Against Doxo.com for Utility Bills

News Summary

Residents of Columbia are advised to avoid using doxo.com for utility payments following a warning from the city. Doxo.com is not an approved vendor, which could lead to delays, late fees, and disconnections. Instead, residents are encouraged to utilize official payment methods available on the city’s website or contact the city officials for assistance. A new consolidated payment system, PayCoMo, is being introduced, and residents currently enrolled in automatic payments must transition to this new platform.

Columbia Residents Beware: Doxo.com Is Not Your Friend for Utility Payments!

Hey there, Columbia! If you’re someone who likes to pay your utility and parking bills online, listen up! The City of Columbia has just issued an important warning that you won’t want to miss. It turns out that using doxo.com for your payments could lead to some serious headaches.

What’s the Big Deal with Doxo.com?

First and foremost, it’s crucial to know that doxo.com is not an approved vendor, partner, or affiliate of the City of Columbia. While it might look convenient, payments made through this platform don’t go directly to the city. That means you could be facing delays in processing, late fees, and even the risk of having your water service disconnected.

Reliable Payment Options at Your Fingertips!

So, what should you do instead? The city’s officials are urging all residents to stick with reliable payment options. For all your Columbia Water services, you can head to the official payment options available on the city’s website. If you prefer talking to someone, give them a ring at (803) 545-3300. No hassle, just straightforward help!

If you’ve got parking tickets or need permits, don’t sweat it. You can find all the payment information you need at the Columbia Parking Services website or by calling (803) 545-4015. Stick to the official routes to keep everything smooth and easy!

Why It’s So Important to Pay the Right Way

It’s not just about avoiding late fees. If you don’t pay using the authorized methods, you might end up with a service disconnection. Nobody wants that, especially during hot or cold weather when the city’s utilities policy currently halts disconnections temporarily. The city is looking out for you, so it’s up to you to follow through!

Exciting News: Meet PayCoMo!

Have you heard about the new payment platform called PayCoMo? Columbia is transitioning to this nifty consolidated payment system for automatic utility payments. However, here’s a heads-up: if you’re currently signed up for automatic payments, know that those plans will end after the bills issued on March 1. You’ll need to enroll in PayCoMo to keep things rolling!

The good news is that you can link your credit or debit cards to this new autopay feature, making it easier than ever to manage your utility payments effectively. So far, around 4,200 customers have jumped on board with PayCoMo. But there are still about 10,000 residents who need to sign up. Let’s not leave anyone behind!

How to Get Help with PayCoMo

For residents who may have questions or need assistance, the PayCoMo Help Center is available online. The city is encouraging everyone to take advantage of this resource to manage your autopay options easily. After all, it’s your utility payments, so why not make them as hassle-free as possible?

In Conclusion

To sum it all up, Columbia residents need to steer clear of doxo.com for utility payments to avoid any unnecessary complications. Stick to the city’s official resources for timely, efficient processing. And if you haven’t signed up for PayCoMo yet, don’t wait! Get your payments sorted so you can enjoy all that fun that our beautiful city has to offer without any worries about bills.

Stay safe, stay warm, and, most importantly, stay smart about your payments, Columbia!

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Additional Resources

• WLTX: City of Columbia Advises Against Using Doxo.com
• KRCG: Columbia Utility Disconnections to Resume
• Columbia Missourian: Utilities Rate Bill Passes House Committee
• 13abc: Columbia Gas Reminds Customers About Payment Assistance Programs
• Google Search: Columbia Utility Payments